There is a new application included as part of Windows 7 called the “Problem Steps Recorder” (psr.exe). PSR is a way for a user to document their movements in Windows. It records keystrokes, mouse-clicks and screenshots plus manual comments and ties it all up in a zipped mhtml file that can then be e-mailed to tech support or used to create a step-by-step how-to. The file is basically an automated set of screenshots with documentation of the steps the user took. The only thing I see missing so far is an ability to attach voice comments – now that would be slick.
Microsoft has provided a walkthrough of PSR here.
PSR can be found under the troubleshooting section in control panel or by running psr.exe from the start menu.

The PSR Control 
Some settings can be adjusted such as the save location of the output, whether to grab screenshots and how many to store. There is also an option to elevate the security level of the PSR application. 
I recently came across the following article. If you have automatic updates configured and/or are running as local administrator, you probably didn't notice it.
Article ID: 970789 - A folder that is created under the root of the system drive is missing entries in its security descriptor, which may cause some application failures on the English version of Windows 7 Release Candidate 32-bit Ultimate
"In the English version of Windows 7 Release Candidate (build 7100) 32-bit Ultimate, the folder that is created as the root folder of the system drive (%SystemDrive%) is missing entries in its security descriptor. One effect of this problem is that standard users such as non-administrators cannot perform all operations to subfolders that are created directly under the root. Therefore, applications that reference folders under the root may not install successfully or may not uninstall successfully. Additionally, operations or applications that reference these folders may fail."
"For example, if a folder is created under the root of the system drive from an elevated command prompt, this folder will not correctly inherit permissions from the root of the drive. Therefore, some specific operations, such as deleting the folder, will fail when they are performed from a non-elevated command prompt. Additionally, the following error message appears when the operation fails: "
"Furthermore, the missing security descriptor entries protect non-admin file operations directly under the root. "
You can find the full description at http://support.microsoft.com/kb/970789. All in all, no big deal.
One of my complaints since upgrading to Win7 has been the 4-5 minute boot time I was experiencing on my ThinkPad X60. I spent some time over the last couple days analyzing the boot process and tried some “old standard” remedies.
Updating my BIOS did nothing (I didn’t really expect it to). Using MSCONFIG to turn off a bunch of startup services and running a full SpyBot scan gave me back about 15 seconds – not enough by a long shot. Clearing the C:\WINDOWS\PREFETCH folder and then rebooting to rebuild the contents shaved another 24 seconds, but it was still taking nearly 4 minutes for my laptop to be usable from power on.
Then I came across an article on MaximumPC.com (http://tinyurl.com/purifylt) about how to clean bloatware off of a new laptop. In the article, the author discusses PC Decrapifier, an application that is now a part of my standard toolbox. After removing a bunch of underused and unneeded apps (which I probably could have done from add/remove programs, but PC Decrapifier does it en masse) my overall boot time dropped below 2:30 – much better.
So, the root cause of my slow boot in Win7 stemmed from my collecting stuff over the past two and a half years. Moral of the story: uninstall the stuff you don’t need before upgrading or do a clean install of Windows 7.
By the way, MaximumPC has a great How-To on dual-booting Windows 7 RC (http://tinyurl.com/w7dualboot).
--Jim
After installing Windows 7 RC over Vista on my everyday system, I am really missing quick launch and it doesn’t show up as an option to add to the taskbar.
Turn on Quick Launch
1. Right click on the empty space on the task bar and then pick Toolbars > New Toolbar…

2. In the New Toolbar – Choose a Folder dialog box, browse to: C:\Users\%userprofile%\AppData\Roaming\Microsoft\Internet Explorer
3. Highlight Quick Launch and click the Select Folder button.
4. The Quick Launch button will appear on the right side of the Taskbar in (IMHO) the wrong spot.
5. To move it to the left side of the Taskbar, left-click on the dotted lines of the pinned taskbar programs (unlock the taskbar if you don’t see them) and drag the pinned taskbar programs to the right of your new Quick Launch toolbar and release. You can now adjust the size of the pinned taskbar programs.
6. To remove the Quick Launch Toolbar text, right click on the Quick Launch toolbar title name, and then uncheck the Show Text and Show Title items.
All fixed: 
7. Now, if you want to, unpin IE and Media Player from the taskbar by right clicking them and choosing unpin.
My first installation of Windows 7 was on a virtual PC running in Vista on my desktop machine. It took quite a while – I let it run overnight – and once it was done, the VM ran pretty well. I then installed the Windows 7 January Beta with Office 2007 already installed (available to MS Partners) on a Dell Latitude D600 with 1GB of RAM. That install went about the same as the VM install. Then I wanted to lay the RC on top of that install only to find out that MS never intended the RC to upgrade earlier Beta releases. So once I figured out that workaround (see http://www.windows7lab.com/faq.html), I was off and running.
Running a new OS on a clean, non-production machine is one thing – even if it does only receive a 1.0 Windows Experience Index Rating – using it daily is another, so four days ago, I decided to jump in with both feet. After backing up my daily use laptop, a ThinkPad X60 with 4GB RAM, I inserted the Windows 7 RC disc and launched the upgrade. 3 hours later I had my new Windows 7 laptop. The process was pretty hands off, but to say I was unimpressed with the time it took to upgrade is an understatement. I have been running Vista on this machine for nearly three years and I know it is pretty junked up so I suppose I should be happy the upgrade worked at all.
So far, I am reasonably happy with Windows 7. Other than the crazy long boot times I have run in to, the OS is pretty snappy and nothing has failed to run yet. I will be digging into speeding up the boot process this weekend.
I’d love to hear about your installation experiences, so feel free to email me your comments and questions.
--Jim
Welcome to Windows7lab’s blog! With all of the buzz around Windows 7 we’re starting to receive more and more questions so stay tuned for frequent posts from our team. First, let’s start from the beginning so we can set the stage for the remaining posts as we dig into our findings.
The most popular question we receive is… “Why is Windows 7 better than XP and Vista?”
Windows 7 has addressed many of the issues that were experienced with Windows Vista. Overall, our experience and associated feedback with both the Beta release and the RC release have been very positive including:
In addition to all the performance enhancements of Windows 7, there is one new feature that has great implications for business users. The XP Mode of Windows 7 allows XP supported applications to run in a native XP environment on a Windows 7 machine (transparent to the end user). This feature does have some implications but does allow businesses to quickly adopt Windows 7 while supporting their current applications (and migrating them to a native Windows 7 environment). Some of the implications are:
Another benefit (just announced from Microsoft) is that businesses who currently purchase Vista Business with Software Assurance are allowed to upgrade to Windows 7 for no cost.